How Do I Schedule an Appointment?

You can request an appointment by calling our office at (562) 687-1098.  

Are sessions offered in person or online?  

We offer both in-person and online sessions. Online sessions are virtual through a secure, HIPAA compliant telehealth platform called Simple Practice.  

Do you see teenagers? 

Yes, we see minors 12 years and older. We also see adults of all ages.  

Is the information shared in the sessions confidential? 

Yes. All information (except for safety concerns) is confidential and will not be shared with any person or organization without your consent. Confidentiality is broken in the following situations. 

When a client makes a serious threat of violence towards a reasonably identifiable person or 

group of people. 

When a client is a danger to him/herself or the person or property of another. 

When a client shares an instance of current or past abuse, mental suffering, or neglect towards minors, elderly people (60 years and older), or dependent persons. 

How long are the sessions? 

Sessions are 50 minutes long 

How long does therapy typically last? 

This depends on the issues and concerns you are coming in for and can be discussed during your first session. Short term therapy can be only a few sessions, while long term therapy can last for six months or longer. The total time spent in therapy can vary and change as the client’s needs change. 

What is the cancellation policy?

All sessions must be canceled at least 24 hours ahead of the appointment time, excluding weekends. Therefore, Monday appointments must be canceled by Friday before the time of your appointment. For example, if you have an appointment on Monday at 11:00 am., the appointment must be canceled by Friday before 11:00am.

How do bariatric pre-surgery evaluations work?

This is typically a one-time, 55-minute session where you will be asked some questions and  complete several questionnaires. Feedback is provided at the end of the session, or if needed, an appointment is made for another day to discuss in more detail the feedback and recommendations. A letter is written by the therapist with the information gathered and sent to your bariatric surgery team.

What are your rates?

Our therapy sessions are self-pay and cost $250 per session. A superbill can be provided for clients who wish to seek out-of-network reimbursement from their insurance provider. 

We have also partnered with Mentaya, a service that streamlines getting reimbursed for your therapy sessions through out-of-network benefits. If you qualify, we submit the claim to Mentaya and Mentaya will file your claims and handle the insurance paperwork to make sure you get reimbursed.  

What are the payment options?

Payments are processed securely through an online system. Accepted payment methods include all major credit/debit cards, Zelle, and possibly HSA/FSA cards. 

Do you accept insurance?

Limited insurance is accepted for PIH Health patients.  

What if I still have questions?

Contact us for a free 15-minute consultation by emailing drdiaz@luminaps.com.